Refund policy

Refund & Return Policy

At United Prime Hub, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer returns under the following conditions:

Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, in original condition, and in original packaging.

• Certain items may be non-returnable, including clearance items, final sale items, or items marked as non-returnable on the product page.

Return Process

• To initiate a return, contact us at support@unitedprimehub.com with your order number and reason for return.

• Unauthorized returns will not be accepted.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or defective.

• Original shipping costs are non-refundable.

Refunds

• Once the return is received and inspected, approved refunds will be issued to the original payment method.

• Refund processing may take 5–10 business days depending on your payment provider.

• We reserve the right to refuse refunds for items returned damaged, used, or incomplete.

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the issue.